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Privacy Policy

Your privacy matters to us. This policy explains how Paws-N-Pines collects, uses, and protects your personal information.
Effective Date: March 17, 2026

Information We Collect

When you contact Paws-N-Pines, request a consultation, or use our website, we may collect the following types of information:

Personal Information You Provide

  • Name, phone number, and email address when you contact us or submit a form
  • Home address and your dog’s details when you request a consultation or evaluation
  • Photos or descriptions of your dog that you share with us
  • Payment information when you engage our services (processed securely through our payment provider)

Information Collected Automatically

  • Browser type, device information, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent on our site, and referring website
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to provide and improve our dog boarding and enrichment services. Specifically, we use your information to:
  • Respond to your inquiries and provide consultations
  • Prepare enrichment plans and schedule evaluations
  • Schedule and coordinate boarding and day school services
  • Process payments and maintain service records
  • Send updates, follow-ups, or relevant communications
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or comply with law. If any third-party sharing occurs, we will identify who receives the data and why. We may share your information only in the following limited circumstances:
  • Service Providers: With trusted vendors who help us operate our business (such as payment processors, website hosting, and email services). These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, court order, or governmental regulation, or when necessary to protect our rights, safety, or property.
  • With Your Consent: In any other situation, we will ask for your explicit permission before sharing your information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
We may use the following types of cookies:
  • Essential Cookies: Required for basic website functionality such as navigation and form submissions.
  • Analytics Cookies: Help us understand how visitors interact with our site so we can improve the user experience. We may use services such as Google Analytics for this purpose.
  • Advertising Cookies: If we run online advertising campaigns (such as Google Ads), these cookies help measure effectiveness and may be used for remarketing.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our server. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We maintain administrative, technical, and contractual safeguards to prevent unauthorized access, use, or disclosure of personal data, including mobile numbers and SMS consent records.

Your Rights & Choices

You have the following rights regarding your personal information:
  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out: You may opt out of marketing communications at any time by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.

SMS Messaging Policy

Paws-N-Pines respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Message types: By opting in, you agree to receive recurring SMS messages from Paws-N-Pines, including appointment reminders, service updates, and promotional offers.
Data collection: we will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be connected via the website contact form, email, rental agreement, or third-party reservation systems.
Data usage: we use your data solely for sending informational and marketing messages.
Data Security: we protect your data with secure storage measures to prevent unauthorized access.
Data retention: we retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring and message frequency varies.
Contact Paws-N-Pines at (501) 200-9696 or This email address is being protected from spambots. You need JavaScript enabled to view it. for HELP or to STOP receiving messages.
Opt-out: You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message. You may also opt out by texting or emailing STOP to This email address is being protected from spambots. You need JavaScript enabled to view it. or (501) 200-9696. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.
Non-sharing clause: Mobile numbers, SMS consent, and related consumer data will not be shared, sold, rented, transferred, or disclosed to any external organizations under any circumstances, including with user consent, except as required by law.

Third-Party Links

Our website may contain links to third-party websites or services, such as social media platforms or review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out.
Contact Us
Call (501) 200-9696